Upholstery Cleaning FAQ

How often do manufacturers recommend professional cleaning?

Manufacturers recommend having upholstered furniture professionally cleaned every 12-24 months depending on use. Weekly vacuuming of heavily used furniture is recommended. Less frequently used furniture should be vacuumed monthly.

How does MasterCare Inc. clean upholstered furniture?

Our technicians are trained to determine the most appropriate cleaning method depending on the material at hand. We use our powerful pH balanced hot water extraction cleaning process whenever possible, because it provides the deepest cleaning of all the possible methods. Some fabrics do require a more delicate cleaning system. In this case, our technicians will help you make a decision that best suits your needs and furniture.

The instructional tag on my furniture recommends dry cleaning. Can MasterCare Inc. still clean it?

Yes, we can. We’ll test your fabric to determine which cleaning method will be the safest and most effective. That tag, or “manufacturer liability code” is required to recommend “a” cleaning method even though it may not be the most effective method for removing soil.

How long will it take my furniture to dry?

Your specific upholstery fabric will determine which cleaning method we use. While the cleaning method along with optional protectant application determines the drying time, typical dry time ranges from 12-24 hours for a thorough dry. We recommend allowing a thorough drying period prior to using furniture again to avoid color/stain transfers.