Tile & Grout Cleaning Sealing FAQ

Why should I have my tile & grout cleaned?

Just like carpet, soil builds up over time dulling your tile’s appearance and discoloring your grout. Regular mopping and wiping up spills cannot remove the soil that has penetrated the porous grout lines. A thorough, professional tile & grout cleaning is the only way to remove the deep-down dirt and rejuvenate the appearance of your tiled areas.

Why should I have my tile & grout sealed?

Grout is a porous material that absorbs soil and spills. Having sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. After cleaning we recommend that you have the grout sealed. If you choose this option, your MasterCare technician will apply a coat of impregnating sealant to your grout. We can apply sealant on the same day that we clean and you can walk on the surfaces approximately four hours after application. We recommend not using a shower for 24 hours after sealant is applied. When our trained staff applies the sealant, a barrier is created, minimizing the amount of soil that is able to seep into the grout pores. This helps the grout stay cleaner, loner and maintenance is simple because soil doesn’t penetrate deep into the pores, instead remaining on the surface for you to clean off. The impregnating sealant does not change the appearance of the tile or grout. Newer installations may have a latex or urethane grout which does not require sealing.

How do you clean my tile & grout?

MasterCare uses specialty cleaning agents designed specifically for tile, grout and natural stone. These are formulated to remove mineral sealing, yellowing soap scum, greasy soils, etc. and rinse free using a high-pressure, rotary water jet sprayer and extraction system.

How do you seal my tile & grout?

We use an impregnating sealant. These sealants are water or solvent based solutions that penetrate below the surface and become repellents. They are generally hydrophobic (water repelling), but are also oliophobic (oil repelling). Impregnators keep contaminants out, but do not stop interior moisture from escaping. Using proper cleaning products your sealant will repel soil for a long time.

How often should I have my tile & grout cleaned?

As with carpet, many factors must be considered when determining the frequency of cleaning. Foot traffic, children, pets and routine floor maintenance will affect how often you need to have your tile & grout cleaned. Sealant and maintenance care are also important factors in determining how often a professional is needed. Sealant helps to keep dirt on the surface for maintenance cleaning & removal. It is important not to use acidic cleaning agents for maintenance. Acidic cleaning agents would compromise the sealant allowing dirt to seep into the porous material and making it hard, if not impossible, for common maintenance. We recommend cleaning with warm water and a neutral pH cleaning agent such as dish detergent.

How long will it take to have my tile cleaned & sealed?

For an average size room (up to 250 square feet), it typically takes 45-90 minutes to clean the tile & grout. This can vary based on a number of factors including the size of the tile, amount of soil in the grout lines, and room configuration. If you choose to have sealant applied, it typically takes 2-3 hours to complete the entire process.

How long after sealant is applied before I can return to normal use of my tiled area?

We recommend that you wait 2-3 hours before walking on floors to allow the sealant to dry. It will take 24 hours for the sealant to cure completely. So shower and tub areas should not be used before the next day. We suggest that you avoid any liquid coming in contact with the sealant during that time.

Do I have to use a special cleaner after sealant is applied?

To preserve the life of the sealant, we recommend that you use a neutral cleaner on your floor (non-acidic.) Rinsing after mopping will also help. You will want to avoid bleach and other harsh chemical cleaners as these can clear away at the sealant and cause it to break down prematurely. We recommend using a small amount of dish detergent such as Dawn in a gallon of warm water.