Leather Cleaning and Conditioning FAQ

Why should I have my leather professionally cleaned?

Like any skin, leather needs regular care to retain its moisture and softness. Most store-bought leather cleaners and conditioners provide immediate relief but end up causing long-term damage. Professional products applied by professional technicians will keep your leather looking and feeling great for a long time.

What is the difference between my household leather products and MasterCare’s leather system?

Household cleaners contain silicones and lubricants that provide an outer layer of protection but end up dehydrating and damaging your leather. Our professional leather cleaners, moisturizers and protectants provide long-lasting rejuvenation without the harmful side effects.

Do manufacturers recommend leather cleaning? How often?

Yes, manufacturers recommend cleaning every 6 to 12 months (depending on usage.)

What types of leather does MasterCare clean?

We can clean all types of leather, including: full grain, pigmented, aniline and nu-buck/suede.

Can MasterCare clean the leather inside my vehicle?

Yes, in fact the leather in autos, boats and RVs is exposed to more abrasive wear and more extreme weather conditions. These factors make additional care for your leather upholstery in these vehicles even more important.

How does MasterCare clean my leather?

At MasterCare, we use a proprietary system to clean and moisturize your leather. We can also provide optional protectant for your leather. We will begin by applying and removing a cleaner that removes damaging soils. Next, the leather is heated to open pores and accept the moisturizer that leaves your leather feeling as soft and supple as the day it was made. If you choose, we will then re-heat the leather and apply a protector that will actually fill in the cracks where soils typically settle, preventing future damage. All of these steps are completed by our fully trained leather care specialists.

What can I expect from professional leather cleaning?

Our professional cleaning removes soil but it cannot correct the damage that soil has already caused. We can offer you a free demo that will help you understand the potential outcome of the cleaning, all at no cost to you. In extreme cases, some leather may need restoration in addition to cleaning.